If you can't see the selections when completing an online survey or ballot, there is a setting on your computer's browser or an outdated browser that is preventing the options from being displayed.
Here are a couple of options:
- Send the email to your phone and try accessing it via your phone
- Access it on a computer NOT on your company's internet network
- Access it using a browser different from the one you are currently using (e.g., Firefox, Chrome, Edge, or Safari).
If you need further assistance, please email support@knowledgeconnex.com and provide the following:
- Association Name
- The title at the top of the survey or ballot
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